Terms of Use

01 — Agreement to Terms

By accessing or using the website ovova.shop (the "Site"), placing an order, or otherwise engaging with OVOVA, a brand operated by Constantia LLC ("we," "us," "our"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Site or purchase our products.

We reserve the right to update or modify these terms at any time without prior notice. Changes take effect immediately upon posting. Your continued use of the Site after any changes constitutes acceptance of the revised terms.

02 — Eligibility

You must be at least 18 years of age to use the Site or purchase products from OVOVA. By placing an order, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

03 — Products & Availability

OVOVA offers dietary supplement products including topical serums, gummies, and oral strips. All products are manufactured and fulfilled from the United States.

We make every effort to ensure product descriptions, images, and pricing on the Site are accurate. However, we do not warrant that product information is error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse any order at our sole discretion. If we cancel an order after payment has been processed, we will issue a full refund.

04 — Pricing & Payment

All prices displayed on the Site are in US Dollars (USD) and do not include applicable taxes or shipping fees, which are calculated at checkout.

We reserve the right to modify pricing at any time. Price changes do not affect orders that have already been confirmed. Payments are processed securely through Shopify's payment infrastructure. We do not store your credit card information.

05 — Shipping & Delivery

Shipping terms, rates, and delivery timelines are detailed in our Shipping Policy. By placing an order, you agree to the terms outlined therein.

Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by the carrier, customs processing, weather events, or other circumstances beyond our control.

06 — Returns & Refunds

We offer a 90-day satisfaction guarantee. If you are not satisfied with your purchase, contact us at hello@ovova.shop within 90 days of delivery to request a return or refund.

Products must be returned in their original packaging. Opened products are eligible for refund under the satisfaction guarantee. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part or a damaged product.

Refunds will be processed to the original payment method within 5–10 business days of receiving the returned product.

07 — Health Disclaimer

OVOVA products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration (FDA).

The content on this Site is for informational purposes only and does not constitute medical advice. Always consult your physician or qualified healthcare provider before starting any new supplement, particularly if you are pregnant, nursing, taking medication, or have a medical condition.

Individual results may vary. Testimonials and reviews on the Site reflect individual experiences and are not guaranteed outcomes.

08 — Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, images, product names, packaging design, and software — is the property of OVOVA and is protected by US and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this Site without our prior written consent. The OVOVA name, logo, and all related product names are trademarks of OVOVA.

09 — User Conduct

When using the Site, you agree not to: use the Site for any unlawful purpose; attempt to gain unauthorized access to any part of the Site; interfere with or disrupt the Site's functionality; transmit viruses, malware, or harmful code; use automated systems (bots, scrapers) to access the Site without our written permission; or impersonate any person or entity.

We reserve the right to terminate or restrict your access to the Site at any time, without notice, for any conduct that we determine to be in violation of these terms or harmful to our business or other users.

10 — Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by OVOVA. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk.

11 — Limitation of Liability

To the fullest extent permitted by law, OVOVA and its officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or our products, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim arising from or related to these terms or your use of the Site shall not exceed the amount you paid to OVOVA for the product(s) giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

12 — Indemnification

You agree to indemnify, defend, and hold harmless OVOVA and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in any way connected with your use of the Site, your violation of these terms, or your violation of any rights of a third party.

13 — Governing Law & Disputes

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached within 30 days, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Sussex County, Delaware.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, consolidated action, or representative action.

14 — Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15 — Contact

If you have any questions about these Terms of Use, contact us at:

OVOVA — a brand of Constantia LLC
16192 Coastal Hwy, Lewes, DE 19958-3608, US
Email: hello@ovova.shop
Website: ovova.shop